Frequently Asked Questions

What are my giving options at Sound Life Church?

How do I know my financial information is secure?
 
I accidentally submitted my gift/offering/tithe twice. How do I fix this?

Can I set up automated giving?

What do I do if my check has not cleared?


How do I know my offering is being used for Kingdom purposes?

How do I give to a specific ministry?

I'm having financial trouble. How do I get help managing my finances?

 
What are my giving options at Sound Life Church?
SLC has several options for giving tithes and offerings. You can give by check or cash in our Sunday Venues or in the church office Monday - Thursday 8:30 - 4:30 and Fridays 8:30 - noon.

You can give online by clicking on the GIVE NOW button in menu bar. Follow the instructions to set up an account or give a one-time gift. We have a new giving provider, and if you have given online before, you will need to set-up a new profile. Find the new Online Giving instructions here.

You can also use our new Text Giving option. Text the amount you would like to give to 253.258.0009. Read more details about Text Giving here.

If you pay bills online through your bank/financial institution, you can give through them as well. Please use the following address when adding us as a payee in your system:

Sound Life Church 
3425 176th St E 
Tacoma, WA 98446
 
How do I know my financial information is secure?
Sound Life Church uses Shelby Giving, an online payment management company that is specifically designed to assist non-profit organizations like Sound Life Church. Here is what they say about their commitment to keeping your financial information safe:
 
Information security is critical to our business. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information. The information gathered on secure computers is stored in secure data center. The number of employees involved in the management of the data center that have physical access to these computers is limited. We use firewalls and other security technology, as well as implement the highest industry standard security practices, to prevent our computers from being accessed by unauthorized persons. We also require that any personally identifiable consumer information sent to us by you be encrypted using SSL encryption. Shelby Giving currently adheres to the Payment Card Industry Data Security Standards and undergoes annual third party reviews and quarterly network scans to ensure compliance. These standards were developed by the major credit card companies to mitigate potential attacks and compromises. It is important for you to protect against unauthorized access to your login ID/password, other sensitive account data and to your computer. Be sure to sign off when finished using a shared computer and otherwise safeguard the password used to access the Shelby Giving services.

At Sound Life Church, we are committed to keeping your information safe from predatory online scam artists - it's why we use experts like Shelby Giving!
 
I accidentally submitted my gift/offering/tithe twice. How do I fix this?
Please contact our office at 253.531.1412 and ask to speak to Jolene Holloway, our Finance Manager. Our business hours are 
Monday thru Thursday 8:30 AM - 4:30 PM and Fridays 8:30 AM - noon.

Can I set up automated giving?
Login by entering your email address and password. Select “Scheduled Giving” on the left hand navigation. Select which fund you would like to donate to from the drop down list Enter your donation amount. Select the frequency, number of installments and start date. Add your card information and billing details. Click “Activate Schedule” to start your recurring donation schedule.

If you choose to give through your financial institution, please contact them on how to set up a recurring payment.

What do I do if my check has not cleared?

Please contact our office at 253.531.1412 and ask to speak to Jolene Holloway, our Finance Manager. Our business hours are Monday thru Thursday 8:30 - 4:30 and Fridays 8:30 - noon. You may also want to contact your financial institution directly to ask them about the problem.

How do I know my offering is being used for Kingdom purposes?
That's a great question! Sound Life Church is committed to financial transparency in all of our accounting. Each year at our annual business meeting, we give a report of how we used your tithes and offerings throughout the year to fund the ministries and special projects that Sound Life Church is committed to. If you have specific questions, please contact Pastor Terry Kaiser at 253.531.1412 or email him directly at terryk@soundlifechurch.org. You can request a copy of our annual report by calling our office at 253.531.1412 or by emailing us at info@soundlifechurch.org

How do I give to a specific ministry?
In order to designate that your offering goes for a particular ministry, just write the ministry or department on the "memo" line on your check.

If you are using a SLC offering envelope, there is a place to designate your offering on the envelope. If you are using Online Giving, you may designate a particular department or ministry from the drop down menu next to the amount box. If you are using your financial institution, please contact them for specifics on how to add information to your transaction.


I'm having financial trouble. How do I get help managing my finances?
We offer Financial Peace University, a 9 week program to help people get out of debt and effectively manage their finances on a yearly rotation. If you want more information about Financial Peace University, click here. If you have specific questions, please contact Pastor Terry Kaiser at 253.531.1412 or email him directly at terryk@soundlifechurch.org.
']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })();